Privacy Policy
Read the complete privacy policy of Monte da Corça Nova, including data use, individual rights, retention, cookies and video surveillance.
1. Privacy Policy
The Monte da Corça Nova, operated by Sociedade Agrícola Monte da Corça Nova, Lda., a legal entity no. 510 388 647, with its registered office at Argamassa, Estrada de Milfontes, Caixa Postal 6803, 7630-474 São Luís, is dedicated to the activity of tourist accommodation and rural tourism and is committed to the protection of the privacy and personal data entrusted to it.
Monte da Corça Nova respects the privacy of its guests, clients, employees, suppliers, partners, visitors, and website users, ensuring that the processing of their personal data is carried out in accordance with applicable legislation.
This Privacy Policy aims to explain clearly how we collect, use, store, and protect personal data.
The processing of personal data is carried out in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 — General Data Protection Regulation (GDPR) —, with Law no. 58/2019, of August 8, and with other applicable legislation regarding the protection of personal data.
Monte da Corça Nova adopts appropriate technical and organizational measures designed to ensure that personal data is processed lawfully, fairly, transparently, and securely.
2. Personal Data and Processing
Personal data is considered any information relating to an identified or identifiable natural person.
A person can be identifiable, directly or indirectly, through elements such as name, identification number, contacts, location data, electronic identifiers, or other elements related to their identity.
Processing of personal data is understood as any operation performed on personal data, namely collection, recording, organization, storage, consultation, use, alteration, transmission, limitation, erasure, or destruction.
3. Data Controller
The entity responsible for the processing of personal data is:
Sociedade Agrícola Monte da Corça Nova, Lda.
Trade name: Monte da Corça Nova
NIF/NIPC: 510 388 647
Address: Argamassa, Estrada de Milfontes, Caixa Postal 6803, 7630-474 São Luís
Email: info@mcnalentejo.com
Website: www.mcnalentejo.com
For any question related to the protection of your personal data or to exercise your rights, you may contact us via:
info@mcnalentejo.com
4. When and How Do We Collect Your Data?
Monte da Corça Nova may collect personal data through different means, namely:
- reservations made directly;
- reservations made through partner platforms or agencies;
- website;
- email;
- telephone;
- contact forms;
- in-person or online check-in;
- direct communication with the guest;
- WhatsApp or other communication means used by the client;
- requests for information;
- purchase or use of vouchers;
- subscription to commercial communications or newsletters, when applicable.
Some personal data is indispensable for the execution of a reservation or provision of a service.
When necessary data is not provided, it may not be possible to make or complete a reservation or provide a certain service.
5. Type of Personal Data Collected
Within the scope of its activity, Monte da Corça Nova may process, among others, the following data:
- name;
- address;
- country and nationality;
- email address;
- phone number;
- tax identification number;
- data necessary for invoicing;
- data related to the reservation;
- check-in and check-out dates;
- number and identification of guests when legally required;
- requests or preferences related to the stay;
- communications carried out with Monte da Corça Nova;
- IP address and technical information related to website use;
- data associated with the use of cookies;
- image, when captured through the video surveillance system installed in authorized areas of the establishment.
The data collected is used only for determined, explicit, and legitimate purposes.
The video surveillance system of Monte da Corça Nova is not intended for audio recording.
6. Principles Applicable to Processing
Monte da Corça Nova processes personal data in accordance with the principles provided in the GDPR, namely the principles of lawfulness, fairness, and transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.
Data is collected only to the extent necessary for the intended purposes and appropriate measures are adopted to prevent unauthorized access, use, alteration, or disclosure.
7. Legal Basis for Processing
The processing of personal data may be based, depending on the situation, on:
- performance of a contract or pre-contractual steps;
- compliance with legal obligations;
- consent of the data subject, when applicable;
- pursuit of legitimate interests of Monte da Corça Nova;
- protection of vital interests, when applicable.
The data necessary to make and manage a reservation are, for example, processed to allow the execution of the service requested by the guest.
The sending of promotional communications or newsletters will be carried out in accordance with applicable legislation and, whenever necessary, with consent.
8. Purposes of Processing
Personal data may be processed for:
- processing and management of reservations;
- management of guest stays;
- provision of contracted services;
- check-in and check-out;
- invoicing and compliance with tax obligations;
- communication with guests and potential clients;
- response to requests for information;
- handling of complaints;
- management of vouchers;
- management of suppliers and partners;
- compliance with legal obligations;
- security of facilities, persons, and property;
- prevention and investigation of situations related to security;
- improvement of provided services;
- website management;
- sending of commercial communications, when legally permitted.
9. Categories of Data Subjects
Monte da Corça Nova may process personal data relating to guests, clients and potential clients, visitors, employees, job applicants, suppliers, partners, and representatives or workers of supplier or partner entities.
10. Rights of Data Subjects
Under the terms of applicable legislation, the data subject may, depending on the circumstances, exercise the following rights:
- access to their personal data;
- rectification;
- erasure;
- limitation of processing;
- opposition;
- data portability;
- withdrawal of consent, when applicable;
- right not to be subject to exclusively automated decisions in cases provided by law;
- submission of a complaint to the Comissão Nacional de Proteção de Dados — CNPD.
Requests may be sent to:
info@mcnalentejo.com
Monte da Corça Nova may request additional information exclusively intended to confirm the identity of the requester.
11. Retention Period
Personal data will be kept for the period necessary to fulfill the purposes for which they were collected.
Some data may need to be kept for longer periods when such results from tax, accounting, legal, or contractual obligations, or when they are necessary for the exercise or defense of rights.
When data is no longer necessary and there is no legal obligation to store it, it will be securely deleted or anonymized.
12. Sharing and Communication of Data
To provide its services, Monte da Corça Nova may share certain personal data with service providers and partners when necessary.
These may include reservation platforms, hotel management systems, IT service providers, payment processing services, accountants, financial entities, providers of services related to the stay, and public authorities when legally required.
Monte da Corça Nova does not sell or commercially make personal data available to third parties for independent use in marketing campaigns.
13. International Data Transfers
Some technological providers may process data outside the European Economic Area.
Whenever this happens, the safeguards legally required by the GDPR will be used to ensure an adequate level of protection for personal data.
14. Minors
Monte da Corça Nova's services may involve the stay of minors accompanied by their parents, legal representatives, or other legally responsible adults.
When it is necessary to process personal data of minors, only the data necessary for the provision of the service or for compliance with legal obligations will be collected.
15. Data Security
Sociedade Agrícola Monte da Corça Nova, Lda. adopts technical and organizational measures designed to protect personal data against loss, destruction, alteration, unauthorized disclosure, improper access, or illicit use.
Collaborators and providers with access to personal data are subject to duties of confidentiality.
16. Confidentiality
Information provided by guests, clients, and partners is treated with confidentiality.
Sociedade Agrícola Monte da Corça Nova, Lda. does not sell, rent, or market personal data.
Data will only be made available to third parties when necessary to provide a service, comply with a legal obligation, or in other cases permitted by applicable legislation.
17. Video Surveillance
Monte da Corça Nova has or may have a video surveillance system intended for the protection of persons and property and for the security of facilities.
Cameras are installed only in locations necessary and suitable for this purpose, namely accesses, entrances, parking, or other areas whose surveillance is justified for security reasons.
The system should not cover areas where there is an increased expectation of privacy or whose capture is prohibited by applicable legislation, namely rooms or accommodations, sanitary facilities, changing rooms, personal hygiene areas, or private resting zones for workers.
Access to recordings is limited to duly authorized persons.
Images are kept for the legally permitted period and subsequently deleted in a secure manner, except when they must be preserved within the scope of an investigation, judicial proceeding, or by determination of a competent authority.
The existence of video surveillance is duly signaled before entering the covered areas.
The video surveillance system is not used for monitoring the professional performance of workers.
The entity responsible for the processing of images is:
Sociedade Agrícola Monte da Corça Nova, Lda.
NIF/NIPC: 510 388 647
Monte da Corça Nova
Email: info@mcnalentejo.com
18. Cookies
The website www.mcnalentejo.com may use cookies and similar technologies to ensure its operation, improve the browsing experience, and obtain statistical information.
The use of cookies is subject to the respective Cookies Policy.
When legally necessary, non-essential cookies will only be used after obtaining the user's consent.
19. Links to Third-Party Websites
The Monte da Corça Nova website may contain links to websites, platforms, or services of third parties.
Monte da Corça Nova does not control the privacy policies or practices of such third parties, so it is recommended to consult the respective policies before providing personal data.
20. Changes to the Privacy Policy
Sociedade Agrícola Monte da Corça Nova, Lda. may change this Privacy Policy whenever necessary, namely due to legislative, regulatory, technological changes, or those related to the services provided.
The updated version will be made available on the website.
21. Contacts
Sociedade Agrícola Monte da Corça Nova, Lda.
NIF/NIPC: 510 388 647
Monte da Corça Nova
Argamassa, Estrada de Milfontes
Caixa Postal 6803
7630-474 São Luís
Portugal
Email: info@mcnalentejo.com
Website: www.mcnalentejo.com
22. Complaints
The data subject has the right to file a complaint with the Portuguese data protection supervisory authority:
Comissão Nacional de Proteção de Dados — CNPD
23. Establishment Information
Monte da Corça Nova
Exploitation: Sociedade Agrícola Monte da Corça Nova, Lda.
NIF/NIPC: 510 388 647
RNET no. 6028
Argamassa, Estrada de Milfontes
Caixa Postal 6803
7630-474 São Luís
Portugal
Website: www.mcnalentejo.com
Email: info@mcnalentejo.com
24. Entry into Force
This Privacy Policy is available for consultation on the Monte da Corça Nova website.
Last update: October 2026.